Asset Management 7

From ZENWorks Wiki

What is ZENworks Asset Management

Basic Concepts

I will make available, a pdf outlining how ZAM interacts with all the different pieces. Task Server, Collection Server, Client, and database.

Installation

Database Issues

• The installer logs any DB related processes to C:\Program Files\Novell\Zenworks\Asset Management\DBTools\DBSetupLog.txt

When installing ZAM on a server that will not hold the database, as in if the database was running on a separate msSQL server, the following must be true.

• Must install the MS SQL client first
• The database server must not contain password policy restrictions during the install ZAM install to SQL Database fails to connect.

Administration

Firewalls

Workstation Firewall Requirements

• Port 7461 must be allowed on the workstation

Here is also a registry key which creates a XP firewall exception so that the ZAM client can communicate to the ZAM server.

File: zam_Registry_Port_exception.reg

[ H K E Y _ L O C A L _ M A C H I N E \ S Y S T E M \ C u r r e n t C o n t r o l S e t \ S e r v i c e s \ S h a r e d A c c e s s \ P a r a m e t e r s \ F i r e w a l l P o l i c y \ S t a n d a r d P r o f i l e \ G l o b a l l y O p e n P o r t s \ L i s t ]

" 7 4 6 1 : T C P " = " 7 4 6 1 : T C P : L o c a l S u b N e t : E n a b l e d : Z A M 7 4 6 1 "

Software Usage

Software usage can be monitored for applications installed on the workstation or running from a server. This includes applications launched by NAL.

• Web-based report of software usage

Logs and Troubleshooting